Privacy Policy

Privacy Policy

At MEBA — Grace Meets Power, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how it may be shared when you visit our website or place an order.

1. Information We Collect

When you place an order, contact us, or use certain features of our website, we may collect information such as:

• Full name
• Mobile/telephone number
• Email address
• Billing address
• Shipping address
• Order details
• Payment and transaction information
• Information you provide when contacting customer support

We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage information.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders.
• Arrange shipping and delivery.
• Process payments.
• Send order confirmations and updates.
• Respond to customer enquiries.
• Provide customer support.
• Improve our website, products, and services.
• Detect and prevent fraud, misuse, or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment gateways.

MEBA does not intentionally collect or store complete payment card details such as full card numbers, CVV, or similar sensitive payment credentials on its own systems unless specifically stated otherwise.

Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

4. Sharing of Information

We may share necessary information with trusted third-party service providers when required to operate our business, including:

• Payment gateway providers
• Courier and delivery partners
• Website hosting and technical service providers
• Customer support/service providers
• Analytics and marketing service providers, where applicable
• Government authorities or law-enforcement agencies when legally required

We only intend to share information that is reasonably necessary for the relevant purpose.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide relevant services or advertising where applicable.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Marketing Communications

Where permitted by applicable law, we may use your contact information to send promotional or marketing communications.

You may opt out of promotional communications by following the unsubscribe instructions in the communication or by contacting us.

Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your order.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

MEBA is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, or other actions concerning your personal data.

To make a privacy-related request, please contact us using the contact details provided on our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date where appropriate.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact MEBA through the contact details available on our website.

MEBA — Grace Meets Power