Shipping Policy

Shipping Policy

At MEBA — Grace Meets Power, we aim to process and deliver every order safely and efficiently.

Order Processing

• Orders are generally processed within 1–3 business days after successful order confirmation and payment.
• Orders placed on Sundays or public holidays may be processed on the next business day.
• Once your order has been dispatched, you will receive shipping/tracking details where available.
• Processing times may be longer during sales, holidays, or periods of unusually high order volume.

Delivery Time

Delivery generally takes approximately 3–7 business days after dispatch, depending on the delivery location and courier service.

Remote or non-serviceable areas may require additional delivery time.

Please note that delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, strikes, natural disasters, or other circumstances beyond our control.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you place your order.

Any free-shipping offer will be subject to the terms and conditions mentioned in the respective offer.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name
• House/Flat number
• Street/Area
• City
• State
• PIN code
• Contact number

MEBA will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed or Failed Delivery

If a shipment is delayed, returned, or marked undelivered by the courier, please contact us with your order number. We will assist you in coordinating with the courier where possible.

If an order is returned to us because the customer was unavailable, refused delivery, provided an incorrect address, or failed to receive the shipment, additional shipping charges may apply for re-shipment.

Damaged Package

If your package appears damaged or tampered with at the time of delivery, please take clear photographs/videos of the package before opening it.

For damage or wrong-product claims, an unboxing video is strongly recommended.

Please report any such issue within 24 hours of delivery along with your order number and supporting photos/video.

Order Cancellation

Once an order has been dispatched, cancellation may not be possible.

If you wish to cancel an order, please contact us as soon as possible before dispatch. Cancellation requests will be considered based on the order status.

Contact

For shipping-related questions or assistance, please contact MEBA through the contact details provided on our website.

MEBA — Grace Meets Power